Customer Access Area Downloads, Forms, and Reports

Issuer Dispute Form

Cardholder Fraudulent Transaction Dispute Form

Cardholder Dispute Form

General Customer Support:

ATM Problems: Call UMC Computer Operations at 1-800-234-6860. Please have your ATM terminal ID (i.e. xxx-xxx) or location information ready.

Data Center Problems: Call UMC Computer Operations at 1-800-234-6860.

Lost, forgotten, or exceeded tries on your Universal Express (on-line data entry) password: Call UMC Computer Operations at 1-800-234-6860 to request a Password reset.

Customer Support Email: customersupport@universalmoney.com